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Frequently Asked Questions
How long will it take for my order to ship?▼
Most orders are processed within 2-3 business days. Shipping times vary by location, but you can typically expect your rug to arrive within 5-10 business days.
What is your return policy for rugs?▼
We offer a 30-day return window for all items. If you are not completely satisfied, simply initiate a return online for a full refund minus shipping costs.
What payment methods do you accept?▼
We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we also offer flexible financing options through Affirm to help you shop with ease.
How do you ensure the quality of your products?▼
Each rug is hand-selected and undergoes a rigorous inspection process. We prioritize premium materials and traditional craftsmanship to ensure your piece lasts for generations to come.
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